We are open Monday through Friday from 8 a.m. to 4:30 p.m. We are closed Saturdays and Sundays.
2. Why is my bill higher than last month?
Your bill could be higher for a number of reasons.
Your water or electric consumption may have increased. Check to make sure you do not have any malfunctioning appliances or are using any additional heat or cooling in the past few months. For more information, please call our office at (218) 485-4100. We also offer our customers the ability to rent a Kill-A-Watt. This is a device that will plug into your appliances, and then to the wall, to measure their usage.
Have you updated your appliances and light bulbs to energy saving ones? Switching to LED bulbs can give you the same light dispersal as incandescent bulbs while using a fraction of the energy. Changing old appliances for Energy Star rated appliances can also help. Plus, we offer rebates!
Additionally, if your payment was received after the bills were calculated, it will not have been applied to your account and therefore not reflect in your current bill total.
How does the Water and Light Commission set its rates?