Electrical Service Problems

Life-Threatening Incidents

If this is an emergency, such as a down wire or broken pole please, dial 911 and report the problem. Make sure to stay clear of the area!

Non-Life-Threatening Incidents

If this is a non life threatening service related issue please consider the following before reporting your problem:

  • Is my entire property without electricity?
  • Are other properties and the street lights in my neighborhood without power?

If yes to any of the above, report your problem. If no, do the following:

  • Check your breakers in your electrical panel to see any of them are tripped.
  • Check to see if you have received a disconnect or final billing notice as we may have turned off your power for lack of payment.
  • Check to see if there is a Moose Lake Water and Light utility truck working near by because sometimes short outages are required for system updates.

You can report your problem by calling our our Customer Service Department at 218-485-4100 during the following hours:
Monday through Friday
8 a.m. to 4:30 p.m.
(Available after hours for emergencies only)